VELOSPIRELast updated: 27 October 2026
Where we deliver
Velospire currently accepts orders for the United States, United Kingdom, Australia and all 27 European Union countries. Availability depends on the product and delivery address. The delivery options shown at checkout apply to your order.
Free standard shipping
Standard shipping is free in our supported markets with no minimum order value. Any applicable taxes or import charges are separate from the shipping charge. Check the final order total and any notices before paying.
Dispatch and delivery
Products are fulfilled through our supply and logistics partners, including CJdropshipping. Dispatch can be from an overseas warehouse, including China. Supplier or factory availability does not mean an item is already held in a local warehouse. Orders containing multiple products may arrive in separate parcels.
Processing time and carrier transit time are separate. Any delivery estimate supplied for a product or order is an estimate unless expressly agreed as a guaranteed deadline. We do not offer a universal next-day or express delivery promise. Unless we agree a different delivery period with you before purchase, we will deliver within 30 days of the order. If we cannot meet an agreed delivery period, we will contact you about the available options, including cancellation and a refund where applicable.
Tracking and address details
Tracking information will be sent when it becomes available. Tracking may take time to update after a carrier receives a parcel. Check your name, address and contact details carefully. Contact us promptly if an address needs correcting; changes may not be possible after dispatch. Any proposed additional charge for a requested re-delivery will be explained before you agree to it.
Taxes and customs
Taxes collected by the store are shown in the order total. For cross-border shipments, import duties, clearance charges or taxes not collected at checkout may be payable to the relevant authority or carrier. We do not describe a shipment as duties-paid unless this is expressly confirmed for the order. Nothing in this policy limits mandatory consumer rights.
Delayed, missing or damaged parcels
If an order is late, damaged or appears lost, contact Velospire with your order number. We will investigate with the fulfilment partner or carrier and provide the remedy required by applicable law. A carrier tracking scan does not by itself remove your consumer rights. Please retain damaged packaging where practical; this is not a condition of your statutory rights.