Contact information

Last updated: 27 October 2026

Contact Velospire

For product questions, compatibility enquiries, delivery help, cancellations, returns, privacy requests or complaints, please use our contact page.

For order enquiries, include your order number and the name used at checkout. Do not send payment-card details, account passwords or other unnecessary sensitive information.

Returns

Contact us for the appropriate returns address and instructions. A shipping label, supplier warehouse or parcel-sender address is not automatically a returns address. Our Returns Policy explains the process and your rights.